Privacy Policy

Information We Collect

When you request a free estimate, call, email, or fill out a form on our website, we may collect:

• Your name, phone number, and email address
• Your property address and details about the flooring project you’re inquiring about
• Any messages or information you voluntarily provide to us
• Basic technical information such as browser type and pages visited, collected automatically through standard website analytics

How We Use Your Information

We use the information you provide to:

• Respond to your inquiry and schedule your free in-home estimate
• Provide accurate pricing and communicate about your project
• Improve our website and services based on how visitors use our site
• Send you information you’ve requested, such as follow-up on an estimate

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Cookies and Website Analytics

Our website may use cookies and similar technologies to understand how visitors use our site and to improve the browsing experience. You can disable cookies through your browser settings, though some parts of the site may not function as intended if you do.

Third-Party Services

We may use trusted third-party services (such as website hosting, analytics, and form-processing tools) to help operate our website and manage estimate requests. These providers only access the information necessary to perform their services and are not permitted to use it for any other purpose.

Data Security

We take reasonable steps to protect the information you share with us. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Your Rights and Choices

You may contact us at any time to request that we correct, update, or delete the personal information we hold about you. You may also opt out of any non-essential communications from us by replying to any email or calling us directly.

Children’s Privacy

Our website and services are intended for adults seeking home or business flooring services. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal and regulatory reasons. Any updates will be posted on this page with a revised “last updated” date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at info@epoxyflooringcharlestons.com or call (843) 849-6929.